**Competitive Payplan** 

Here at orange Buick GMC we are looking for experienced, highly motivated, detail oriented and responsible team members to work in our business development center. Business Development experience is preferred but we are willing to train the right candidate. Take advantage of this rare opportunity to join our team at Orange Buick GMC.

Must haves: Excellent customer service skills, ability to work well under pressure and availability to work a rotating schedule.

Do you want to work at one of the most established automotive dealerships in Central Florida where your employer treats you like a member of the family?

There has never been a better time to begin your career in the automotive industry. Business is thriving and we need to fill this position right away!

Apply today! Applicants must have a valid driver’s license and a clean driving record. We provide employment opportunities to top-notch candidates in the automotive industry. Our family-owned business was started in Orlando back in 1942! We still adhere to the same principles that brought customers through our doors all those years ago. We put our customers AND our employees first.

We relentlessly strive for excellence in complete customer service, ensuring honesty, integrity, and dignity to achieve customer and employee satisfaction while fostering a family environment and maintaining our reputation as an honest and reliable automotive dealership.

We know that creating a friendly environment starts at the very top, and we have always strived to create a place where our customers will receive the respect and the honesty that they deserve. We take pride in our business here at Orange Buick GMC, and we want every employee and customer to have that experience.

Call Center Representative Business Development Representative

Will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls).

BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.

Job Responsibilities:

• Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
• Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
• Maintain an ongoing customer database to capture repeat business
• Keep CRM up to date with vehicle specifications and availability
• Schedule appointments with interested buyers for test drives and delivery of vehicles
• Disclosing terms of sales with consumers and reviewing sales with dealership management

Job Requirements:

The ideal candidate has customer service and/or a general sales background of some sort, is a hard-working professional with experience providing exceptional customer service and looking to make a career change, or a college graduate looking to pursue a career in sales.

• Previous customer service experience
• Previous call center and/or Internet sales experience a plus
• Sales experience is a plus, NOT required
• VinSolutions CRM experience a plus
• Requires strong communication skills to work most effectively with customers
• Must be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up to date
• Excellent follow through and follow up skills
• Bilingual a plus!

We offer:

• Medical, Dental, Vision benefits
• 401k
• Paid time off after 1 year
• Great work environment
• Room for advancement
• $15 hourly + Competitive Commission Pay

We have agents earning over $24.00 hourly after bonuses!!!!